Heating and cooling

What is a contactor?

A contactor is the electrically operated switch in the outdoor unit that connects line voltage to the compressor and condenser fan when the thermostat calls for cooling. The thermostat's low-voltage signal energises a coil, which pulls the high-voltage contacts closed.

Is it something you have at home?

Residential and commercial. This term is used the same way in residential and commercial equipment; only the scale changes.

Where a homeowner stops

A contactor sits on line voltage and the capacitor beside it can hold a dangerous charge after the disconnect is pulled. This site does not publish contactor or capacitor replacement procedures. The term is here so you can follow a diagnosis, not perform one.

What actually drives the cost?

We publish no national average price, and the reason matters: an average across every house, region and system type is not a number you can act on. A replacement that includes duct modification, an electrical upgrade and a permit is a different job from a straight swap, and both read as “system replacement” on a one-page proposal.

What actually drives your number:

  • Equipment capacity and tier, which should come from the Manual J rather than the old nameplate.
  • The ducts — whether they can move the air the new equipment needs, and what it costs if they cannot.
  • Electrical work, if a circuit or panel change is required.
  • Permit and inspection, usually required.
  • Refrigerant — current equipment uses R-454B or R-32; remaining pre-2025 R-410A stock may price differently.

What a bid should itemise · operating cost calculator.

Which efficiency numbers can you actually compare?

If you are comparing efficiency figures, check which generation they belong to first. On January 1, 2023 DOE changed the test procedure and renamed three metrics: SEER became SEER2, EER became EER2, and HSPF became HSPF2. The current procedure measures at a higher external static pressure, much closer to what equipment meets once installed in a real house on real ductwork.

DOE is explicit about the consequence: “Although SEER2, HSPF2, and EER2 ratings are similar to ratings using the original metrics, they are not directly comparable. Compliance with the new standards for each model must be determined based on its measured SEER2, HSPF2, or EER2.” In practice: a SEER figure from a 2019 article cannot tell you whether a quote reading SEER2 is good, bad or identical.

That is why we publish no conversion factor. We do not publish a SEER-to-SEER2 conversion factor. DOE states that ratings on the new metrics are "not directly comparable" to ratings on the original metrics, and that compliance must be determined from the measured SEER2, EER2 or HSPF2 value. Approximate multipliers circulate widely, but they vary by equipment type and configuration, and using one to compare an old article's number against a number on today's quote is how homeowners end up believing they were offered less efficiency than they were. Compare like with like: ask for the SEER2 figure, and check it against the AHRI certificate.

The nationwide minimum for a split-system air conditioner is 13.4 SEER2, and for a split-system heat pump 14.3 SEER2 with 7.5 HSPF2. What each metric measures · minimums by region and state.

What should you know about refrigerant?

Refrigerant circulates in a sealed loop. It is not consumed the way fuel or oil is, so a system that is low on charge has a leak. Adding refrigerant without finding and repairing that leak treats the symptom, vents the new charge over the following weeks, and costs you the same money again next season.

It is also regulated. Only Section 608 certified technicians may purchase refrigerants intended for use with stationary refrigeration and air-conditioning equipment. The restriction covers ozone-depleting substances and non-ozone-depleting substitutes — including HFCs — in cylinders, cans or drums. Wholesalers must record the purchaser's name, the date of sale and the quantity.

There is one exception that confuses people: small cans of refrigerant for vehicle air conditioning are still sold without certification. That exception is for cars and does not extend to the equipment in your house.

For new equipment, the 700 GWP limit in force since January 1, 2025 is why current systems ship with R-454B (GWP 465) or R-32 (GWP 675) rather than R-410A (GWP 2088). R-410A inventory built before 2025 can still be legally installed — EPA removed the installation deadline on May 21, 2026. The full timeline.

Sources (1)
  1. ASHRAEASHRAE Terminology (accessed 2026-08-20)

By HVACBuddy Editorial Team. Last reviewed: .