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Heating and cooling

# Thermostat issues

Blank screens, wrong readings, wiring, and settings that look like equipment failure.

  
## What does this topic cover?

  
Blank screens, wrong readings, wiring, and settings that look like equipment failure.

  
This section gathers 0 published questions on the topic. Each carries a safety verdict where one applies, and every regulatory claim traces to DOE, EPA, the IRS or ACCA with the date it was verified.

  
## How is the right equipment size decided?

  

Nearly every persistent comfort problem traces back to equipment size, and size
is decided before the first box arrives. The standard is the ACCA
**Manual J** load calculation
(ANSI/ACCA 2 Manual J - 2016), which totals the heat gain and loss of
your specific house: orientation, window area and type, insulation levels, air
infiltration, internal gains, and your local design temperature.

What a Manual J is *not*: square feet per ton, and not the old unit's
tonnage. The first ignores everything that makes one house different from
another. The second assumes whoever sized the old equipment got it right, and
propagates their error for another fifteen years.

Oversized equipment reaches the setpoint and shuts off before it has
dehumidified, so the house ends up cold and clammy at the same time. Every start
is also the hardest moment in a compressor's life, so wear accelerates. And you
pay for the surplus capacity twice — once to buy it and again to run it.

Ask for the completed Manual J in writing, not the claim that one was done.
[What it contains and how to read it](https://hvacbuddy.shop/sizing/manual-j/).

  
## Which efficiency numbers can you actually compare?

  

If you are comparing efficiency figures, check which generation they belong to
first. On January 1, 2023 DOE changed the test procedure and renamed three
metrics: SEER became **SEER2**, EER became **EER2**, and
HSPF became **HSPF2**. The current procedure measures at a higher
external static pressure, much closer to what equipment meets once installed in a
real house on real ductwork.

DOE is explicit about the consequence: "Although SEER2, HSPF2, and EER2 ratings are similar to ratings using the original metrics, they are not directly comparable. Compliance with the new standards for each model must be determined based on its measured SEER2, HSPF2, or EER2."
In practice: a SEER figure from a 2019 article cannot tell you whether a quote
reading SEER2 is good, bad or identical.

That is why we publish no conversion factor. We do not publish a SEER-to-SEER2 conversion factor. DOE states that ratings on the new metrics are "not directly comparable" to ratings on the original metrics, and that compliance must be determined from the measured SEER2, EER2 or HSPF2 value. Approximate multipliers circulate widely, but they vary by equipment type and configuration, and using one to compare an old article's number against a number on today's quote is how homeowners end up believing they were offered less efficiency than they were. Compare like with like: ask for the SEER2 figure, and check it against the AHRI certificate.

The nationwide minimum for a split-system air conditioner is
13.4 SEER2, and for a split-system heat pump
14.3 SEER2 with 7.5
HSPF2. [What each metric measures](https://hvacbuddy.shop/efficiency/) ·
[minimums by region and state](https://hvacbuddy.shop/efficiency/standards/).

  
## What should you know about refrigerant?

  

Refrigerant circulates in a sealed loop. It is not consumed the way fuel or oil
is, so a system that is low on charge **has a leak**. Adding
refrigerant without finding and repairing that leak treats the symptom, vents the
new charge over the following weeks, and costs you the same money again next
season.

It is also regulated. Only Section 608 certified technicians may purchase refrigerants intended for use with stationary refrigeration and air-conditioning equipment. The restriction covers ozone-depleting substances and non-ozone-depleting substitutes — including HFCs — in cylinders, cans or drums. Wholesalers must record the purchaser's name, the date of sale and the quantity.

There is one exception that confuses people: small cans of refrigerant for
*vehicle* air conditioning are still sold without certification. That
exception is for cars and does not extend to the equipment in your house.

For new equipment, the 700 GWP limit in
force since January 1, 2025 is why current systems ship with R-454B (GWP
465) or R-32 (GWP 675) rather than
R-410A (GWP 2088). R-410A inventory built before 2025 can
still be legally installed — EPA removed the installation deadline on
May 21, 2026. [The full timeline](https://hvacbuddy.shop/refrigerants/).

  
## What actually drives the cost?

  

We publish no national average price, and the reason matters: an average across
every house, region and system type is not a number you can act on. A replacement
that includes duct modification, an electrical upgrade and a permit is a different
job from a straight swap, and both read as "system replacement" on a
one-page proposal.

What actually drives your number:

  - **Equipment capacity and tier**, which should come from the Manual J rather than the old nameplate.

  - **The ducts** — whether they can move the air the new equipment needs, and what it costs if they cannot.

  - **Electrical work**, if a circuit or panel change is required.

  - **Permit and inspection**, usually required.

  - **Refrigerant** — current equipment uses R-454B or R-32; remaining pre-2025 R-410A stock may price differently.

[What a bid should itemise](https://hvacbuddy.shop/costs/) ·
[operating cost calculator](https://hvacbuddy.shop/calculators/).

  
## How can you verify any of this yourself?

  

Everything regulatory on this site traces to a primary source and carries the
date it was read: DOE for efficiency standards, EPA for refrigerants and Section
608, the IRS for tax credits, and ACCA for load calculation. The sources for this
page are listed at the end with the date each was consulted.

If you find a different figure elsewhere, check two things before deciding which
to believe: whether the page says which generation its efficiency metric belongs
to, and whether it carries a visible review date. Most of the outdated content in
this category fails both tests.

  
## Questions

  
No pages are published in this cluster yet.

By [HVACBuddy Editorial Team](https://hvacbuddy.shop/authors/editorial-team/).
    Last reviewed: 2026-08-18.

  HVACBuddy publishes independent information. We do not install or service equipment, we do not dispatch contractors, and we do not sell leads. Nothing here is engineering, tax, or legal advice.
